Privacy Policy

Name: Hotel Feldberg Riccione
Address: Via Fucini, 10 47838, Riccione (RN), Emilia Romagna, 47838, Italia
Telephone: +39 0541 641942

INFORMATION ON THE PROCESSING OF PERSONAL DATA
PURSUANT TO ARTICLE 13 OF REGULATION (EU) 2016/679

Data Subjects: users visiting the website www.hotelfeldbergriccione.com of "FELDBERG S.R.L."

WHY THIS INFORMATION

Pursuant to Regulation (EU) 2016/679 (hereinafter referred to as the "Regulation" or "GDPR"), this page describes the methods of processing personal data of users who visit the website of "FELDBERG S.R.L.", accessible online at the following address: www.hotelfeldbergriccione.com.
This information does not apply to other websites, pages, or online services that can be accessed via hyperlinks published on this site but referring to resources outside the domain www.hotelfeldbergriccione.com.

DATA CONTROLLER

Following consultation of this site, data relating to identified or identifiable natural persons may be processed.
The Data Controller is "FELDBERG S.R.L.", with registered office and operations at Via Fucini, 10 – 47838 Riccione (RN), VAT No.: 01746430402, Email: info@hotelfeldbergriccione.com, Tel: +39 0541 641942.

DATA PROTECTION OFFICER

The Data Protection Officer (DPO) is the company Studio Paci & C. Srl (Contact person: Dr. Gloriamaria Paci), available at: dpo@studiopaciecsrl.it, Tel: +39 0541 1795431, PEC: studiopaciecsrl@pec.it.

TYPES OF DATA PROCESSED, PURPOSES OF PROCESSING, AND LEGAL BASIS

1) Browsing Data

Legal basis: "data processing necessary for website browsing" – contract obligation – Art. 6 (1)(b) GDPR
The computer systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.
This category of data includes IP addresses or domain names of the computers and terminals used by users, URI/URL (Uniform Resource Identifier/Locator) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server response (success, error, etc.), and other parameters relating to the user's operating system and IT environment.
These data, which are necessary for browsing the website and accessing its content, are also processed by the Data Controller to:

obtain aggregated and anonymous statistical information regarding website usage (most visited pages, number of visitors by time slot or daily, geographical areas of origin, etc.);
ensure proper functioning of the content offered by the website;
prevent or counteract possible computer crimes or fraudulent use of the site's features, including for security incident analysis and tracking.

Data retention period:
Browsing data will be retained, in compliance with the principles of lawfulness, purpose limitation, and data minimization (pursuant to Art. 5 of the GDPR), for a period no longer than necessary to achieve the technical purposes described above, unless required for investigation by judicial authorities.

2) Data Provided Voluntarily by the User

Legal basis: "data processing necessary to respond to user requests" – contract obligation – Art. 6 (1)(b) GDPR
The voluntary, explicit, and optional sending of messages to the contact addresses of "FELDBERG S.R.L.", as well as private messages sent by users to the company’s official profiles/pages on social media (where applicable), or the completion and submission of forms available on the "FELDBERG S.R.L." websites, involve the acquisition of the sender’s contact details, which are necessary to respond, as well as any personal data provided in the communication.
Specific privacy notices are provided on the website pages dedicated to particular services. Where required, consent is collected by informing the user about the purposes and the optional nature of providing data.

Data retention period:
Data provided by users will be retained for the time necessary to process individual requests. Any further retention for statistical purposes will involve anonymization (unless required for investigation by judicial authorities).

3) Social Media Login

Legal basis: "execution of contractual or pre-contractual measures at the data subject’s request" – Art. 6 (1)(b) GDPR
You may use your social profiles, such as Facebook or Google, to verify your identity for the purpose of online room booking. We will access the information you have authorized through your social profile, such as: profile ID, first name, last name, email address, mobile phone number. Other available information will not be used.

4) Newsletter

Legal basis: "data subject's consent" – Art. 6 (1)(a) GDPR
The processing of data necessary for newsletter management, based on the explicit consent provided by the user, is described in a dedicated privacy notice accessible through the newsletter subscription form. Consent can be revoked at any time by unsubscribing using the options provided in all emails or by sending an email to info@hotelfeldbergriccione.com.

5) Cookies and Other Tracking Systems

We use:
a) Technical cookies necessary for user navigation, which facilitate proper website browsing and user content accessibility.
Legal basis: contract, as they are functional and necessary.

b) Analytical cookies used to produce aggregated statistical analyses of how users interact with the website.
Legal basis: user consent.

c) Profiling cookies that allow us to collect information on user preferences during browsing and create reports for targeted advertising and marketing campaigns.
Legal basis: user consent.

Full information on data processing, purposes, retention periods, and complete cookie management, including consent and revocation, is available in the "Cookie Management" document in the website footer.

6) Social Media Policy: Data Processing through Social Media Platforms

For information regarding the processing of personal data carried out by social media platform providers, please refer to their respective privacy policies.
The Data Controller processes personal data provided by users via the social media pages exclusively for promotional purposes and to manage interactions with users (comments, public posts, messages, shares, etc.), in compliance with applicable data protection laws and this privacy notice.
Where required, consent will be collected, providing specific information about the purposes and the optional nature of data provision.
Personal or "sensitive" data included in comments or public posts on social media channels may be removed.

The platforms used are:
• Facebook: https://www.facebook.com/hotelfeldbergriccione/
• Instagram: https://www.instagram.com/hotel_feldberg_riccione/

DATA RECIPIENTS

Some of the data collected as a result of using the services described above may be shared with entities designated by the Data Controller, pursuant to Article 28 of the Regulation, as Data Processors, as well as other service providers, including web agencies, digital communication providers, IT support, and other digital service providers. A complete list of these entities is available upon request by contacting info@hotelfeldbergriccione.com.
Some data may also be transmitted to or collected by third parties acting as independent Data Controllers. These typically include cookie providers, and such data are generally anonymized prior to transmission for statistical purposes.
If personal data are transferred to countries outside the EU, the safeguards adopted will be specified, as outlined in section 6 of this document.
Personal data are also processed by personnel of "FELDBERG S.R.L." who have received specific instructions regarding the purposes and methods of processing.

DATA SECURITY

Personal data transmitted and stored for the period necessary to fulfill the declared purposes are protected by appropriate technical and organizational security measures, in accordance with Article 32 of the Regulation. These measures ensure the ongoing confidentiality, integrity, availability, and the ability to promptly restore data in the event of physical or technical incidents, including protection against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

TRANSFER OF PERSONAL DATA TO NON-EU COUNTRIES

The Data Controller does not transfer personal data to non-EU countries. However, by consenting to analytical and/or profiling cookies, your data may be transferred to the USA, a country that currently does not offer adequate data protection guarantees. Nevertheless, Google has declared the implementation of additional security measures that the Data Controller has assessed as sufficient.

DATA SUBJECTS’ RIGHTS

Data subjects have the right to obtain from "FELDBERG S.R.L.", where applicable, access to their personal data, rectification, erasure, restriction of processing, portability, to object to the processing, and to withdraw consent (where consent is the legal basis) in accordance with Articles 15 to 22 of the Regulation.
Requests should be submitted using the contact information provided: "FELDBERG S.R.L.", Via Fucini, 10 – 47838 Riccione (RN), Email: info@hotelfeldbergriccione.com, Tel: +39 0541 641942.
To exercise your rights, you may also use the form provided on the website of the Italian Data Protection Authority.

RIGHT TO LODGE A COMPLAINT

If you believe that the processing of your personal data through this website is in violation of the Regulation, you have the right to lodge a complaint with the Data Protection Authority, as provided for by Article 77 of the Regulation, or to pursue legal action (Article 79 of the Regulation).
The complaint form is available on the Italian Data Protection Authority’s website at this link: https://www.garanteprivacy.it/home/docweb/-/docwebdisplay/docweb/4535524