Staying safely in your 4-Star Hotel Riccione
Hotel Feldberg guarantees you all the safety for your holidays and stays in Riccione ... just like at home!
Riccione is a charming place, chosen by tourists for business needs, for a relaxing weekend, to participate in a sport event, for a holiday by the sea... or even just for the desire to get out of the routine.
Our priority has always been your satisfaction and your peace of mind. For this reason, this year too we have cancellation policies that will allow you to stay with great flexibility.
Despite the certified and recognized excellence in cleaning and hygiene, we are always tuned and attentive to all the news that can further refine our work (which includes various fields from equipment to spaces, from ad hoc products to the training of the staff who will interact with you). The disinfection and hygiene of the hotel is performed with the Rely+On™ Virkon™ product, which is also used in medical facilities.
The restaurant service is based on the à la carte service and the buffet service is managed by staff. In periods when there are many guests in the hotel, we have planned two shifts for lunch and dinner in order not to create crowds of people and to guarantee the distancing as per protocol.
For the same reason, some services have been reshaped, for example (without claiming to be exhaustive) the use of the swimming pool which provides access for a limited number of people, the use of the lift and the concierge service.
We tell you in advance that some activities that you (and us) very much appreciate will be rescheduled or temporarily suspended until the final green light by the authorities (clearly in the form of an additional decree or communication by the competent bodies). In this case, aggregative activities such as special dinners, shows, group trips, baby clubs, aperitifs and tastings (by the pool or in the pagoda) which require large participation of people are temporarily suspended. All with a view to avoiding gatherings as currently required by the regulations.
Access to the SPA, until otherwise official notice, is possible only if the guest has obtained the "Green Pass" or if he has performed a swab within 48 hours.
All this in order not to create expectations on events or activities that are currently unattainable and consequent disputes on the economic offer applied at the time of booking confirmation.
If you find offers, service lists, and animation/activity programme that include it, these refer to pre-emergency health periods (which we are promptly reshaping).
All this so that your stays in Riccione are peaceful and carefree and you can experience your hotel in complete safety and hygiene.